Business Process Optimization – v2

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Business Process Mapping & Optimization

Transformative Analytics for Business Process Optimization

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Leverage Teramind’s advanced behavioral analytics platform for business process reengineering and operational optimization. 



Get Custom Demo

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Behavioral Analytics for Business Process Mining

Gain actionable insights into user activities and workflows to enhance your operations.

Step 1

Baseline Awareness

Discover actual process flows through granular user activity tracking and field-level parsing.

Step 2

Critical Analysis

Identify inefficiencies, bottlenecks, and compliance risks in real-time.

Step 3

Improve Systems

Define new processes to support user efficiency.

Step 4

Results Measurement

Quantify the impact of process improvements using time-stamped data.

Step 1

Baseline Awareness

Document unseen processes with field-level parsing.

Step 2

Critical Analysis

Identify process bottlenecks and redundancies.

Step 3

Improve Systems

Define new processes to support user efficiency.

Step 4

Results Measurement

Monitor efficiency after process changes.

Leverage Teramind’s Behavioral Data Platform For Your Transformation Initiatives





Streamline financial workflows & maximize operational efficiency.

Our advanced platform delivers comprehensive process analysis, compliance monitoring, and automated task management to transform your financial operations.



  • Map end-to-end financial processes like order-to-cash or procure-to-pay


  • Identify bottlenecks, redundancies, and compliance risks


  • Streamline approval workflows and automate routine tasks

Transform customer service through data-driven insights & process analysis.

Leverage powerful analytics and monitoring tools to enhance customer service delivery, streamline workflows, and drive continuous improvement.



  • Monitor & analyze customer interaction patterns


  • Identify friction points and training needs


  • Redesign service processes to improve efficiency and customer satisfaction

Optimize trading operations while staying compliant & reducing operational risk.

Advanced monitoring and analysis capabilities ensure seamless trading operations while maintaining strict regulatory compliance and performance standards.



  • Monitor trader activities and communication patterns


  • Optimize workflow efficiency while ensuring regulatory compliance


  • Redesign processes to reduce operational risk and improve performance

Prevent fraudulent activities through user behavioral analytics &
real-time monitoring.

State-of-the-art detection systems combine with sophisticated behavior analysis to provide comprehensive fraud prevention and risk management.



  • Analyze user behaviors to identify potential fraudulent activities


  • Redesign processes to incorporate automated fraud detection


  • Implement real-time alerts and interventions for high-risk behaviors

Safeguard your operations through risk assessment & automated control systems.

Our integrated platform provides continuous process monitoring, automated controls, and systematic improvement cycles to minimize operational risks.



  • Map critical business processes and identify vulnerabilities


  • Redesign processes to incorporate automated risk controls


  • Implement continuous process auditing and improvement cycles

Teramind Features Powering BPO

In-app Field Parsing

Use a field within an application to track files as they pass from one user to another, identifying steps and changes along the way.

Track data at the field level in any application.

In-app field parsing within an online software system for invoicing

Website & Application Monitoring

47% of employees struggle to find what they need to perform their jobs (Gartner). Track process issues and pinpoint poor UI in business applications that are slowing your teams down.

Track how employees use any application or website, including online SaaS.

Screen Recording With Historical Playback

Self-recorded steps are often incomplete at best, especially since every user is different. Watching historical playback allows you to see and record every step clearly, even those which are subconscious or overlooked.

Get past subjective of self-reporting to see exactly what’s happening on a user’s screen when performing tasks associated with any business process.

What our Customers Say

“The interface and reporting capabilities of Teramind remain unmatched compared to other products we have tried. Overall, Teramind is far more advanced than other competitors. They are definitely raising the bar and I’ll back them up any day. “

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Ricky H

Government Administration

“We have been working with Teramind since they came to the UK in 2015. We have never been disappointed.”

Senior Vice President of Fraud Prevention

Fortune 500 Bank

“Convenient and comprehensive cloud based PC monitoring software. It’s easy to install, access and monitor client PCs. This is a mature and feature-rich solution for on-premise and remote user monitoring.”

Larissa H

IT Support Specialist

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Source: itsecuritycentral.teramind.co